About this policy
This Privacy Policy describes how GKNK Fresh handles personal information when you visit this website, browse our fruit catalogue, contact us by email, or send an enquiry through the website form. The site is a catalogue and enquiry service; it does not offer online checkout.
This policy applies to information you provide to us and to limited technical information processed to operate and protect the website. It should be read subject to applicable Indian law.
Information you may provide
The enquiry form asks for the following information:
- Your name, mobile number and email address.
- Your enquiry type, such as retail, wholesale, partnership or a general question.
- The message and any product, quantity or location details you choose to include.
How we use information
We use enquiry information to:
- Reply to your questions and provide product availability, quotations or supply information.
- Discuss a potential or confirmed order and related delivery arrangements.
- Maintain business correspondence, prevent spam or misuse, and improve our service.
- Meet legal obligations and respond to lawful requests.
Email delivery and sharing
When you submit the form, its information is sent to our business email through the email delivery service configured for the website. Email providers and website hosting or security providers may process information as needed to deliver, host and protect the service.
We do not sell personal information. We may share relevant details with delivery or logistics partners if you proceed with a supply arrangement, professional advisers where reasonably needed, or authorities when required by law.
Retention and security
Enquiry messages are handled as business correspondence. We keep information for as long as reasonably needed to respond, manage related business records, resolve disputes or meet legal requirements, and then take appropriate steps to delete or de-identify it where practicable.
We use reasonable safeguards for the website and the systems used to manage enquiries. No online service or electronic storage method can be guaranteed completely secure.
Cookies and technical information
The current website does not provide an account or online checkout and does not intentionally use advertising trackers. Our hosting or security providers may process limited technical information, such as request and device data, to operate and protect the website. If we add analytics or other non-essential technologies, we will update this policy and provide any notices required by law.
Your requests and choices
Subject to applicable law, you may email us to ask about personal information connected with your enquiry, request correction or deletion where appropriate, withdraw consent where processing relies on consent, or ask us to stop non-essential promotional communication. We may need to verify your identity before acting on a request.
Please do not include sensitive personal or financial information in a general enquiry. The website does not accept online payments.
Children and third-party services
This website is intended for people making legitimate personal or business product enquiries. We do not knowingly ask children to provide personal information unnecessarily. If you believe a child has submitted information, contact us so we can review it.
Links to third-party websites are provided for convenience. Their own privacy policies govern their services, and GKNK Fresh does not control their independent practices.
Changes and contact
We may update this policy when our website, enquiry handling or applicable requirements change. The current version and its effective date will appear on this page.
For privacy questions or requests, contact us at info@gknkfresh.com. We will review and respond in accordance with applicable law.
Questions? Email us at info@gknkfresh.com.
